KW88 has opened its doors since the end of 2018 and is one of the first online casinos with a Malaysian license. In this review, we also test whether the operators have managed to bring the flair of the well-known Malaysia casino online. What strikes us at first glance: The online casino relies on a wide range of offers. In addition to slots, which are still crowd pleasers, there’s a live casino. If you want to know more about our KW88 experience, just read the full review.
What exactly is our KW88 review about? The decision for or against a registration at Internet casino depends on a good rating. Our KW88 test experience is based on a look at the overall package and the many small details. We do not only check the game offer. We also take a look at the KW88 bonus, the response times in customer service and security in banking.
In this respect, one thing becomes clear very quickly: the offer is reputable. After all, the operator is subject to regulation and licensing by the Malaysia Federal Gaming Commission. Therefore, we have no reservations about trying out the gaming offer. The advantage: Malaysian law applies in the event of a dispute.
In addition – according to our KW88 experiences – the internet casino works with providers, some of which even have licenses from the Malta Gaming Authority or come from Austria. One of these examples is Novomatic. The software provider is known for a whole range of games and slots, some of which have become real classics.
KW88 bonus promotions
An objective casino test includes a look at the KW88 bonus. What do the promotions look like? Of course, we are not only hoping for a comprehensive welcome bonus, but would also like to see promotions for existing customers. The focus of the Casino is – according to our experience from the KW88 test – on new customers.
Those who register as new players can claim a bonus of several hundred ringgits. When it comes to promo features for existing customers, the internet casino is not quite as generous at first glance. At least, the provider does not directly advertise with corresponding promotions. But: Loyal players can look forward to one or the other personalized bonus.
Loyal players: personalized bonuses
Anyone who signs up at KW88 will have played through the welcome bonus at some point. What happens after that? For an objective KW88 review, we are also interested in how the internet casino deals with the topic of existing customer bonuses and VIP Club. A rewards system that rewards loyal players with bonus levels did not stand out to us in the test. The same applies to promo features like tournaments. When it comes to promotions for existing customers, the internet casino relies on personalized promotions. These are rolled out to players via e-mail, for example. In the area of promotions for existing customers, the online casino still has some room for improvement.
The KW88 welcome bonus
As a new member, a new customer package beckons that relies on classic features in the test. This means that new customers qualify for the welcome bonus with their first deposit into the user account. Such bonuses do not only appear in the KW88 test. In our provider comparison, this type of bonus campaign appears regularly. By the way, the internet casino doubles the deposited amount – until 3500 ringgits are reached.
This means: If new players deposit 500 ringgits into their KW88 account, they get 500 ringgits on top – they can play with 1000 ringgits. Sounds tempting at first. It should be noted at this point that special promotional conditions apply to the bonus. Among other things, these stipulate how long the welcome package is valid. New players must redeem the bonus within 15 days and then have 30 days to play through the bonus conditions.
What else needs to be considered? Parallel to the free play period, the turnover requirement takes effect. Here, 30 times the bonus amount must be played through. With 500 ringgits bonus cash, a rollover of 15,000 ringgits must be achieved in order not to miss the turnover requirement. Please note: Not all wagers count 1:1 towards the bonus turnover. For example, only 10 percent of the wagers made are recognized for blackjack and roulette or the live casino.
KW88 experience with the games – first-class selection
KW88 stands with us directly with the game offer on the test bench. What surprises is the easy accessibility. We have not had to download a separate client for playing on the PC or laptop or cell phone. The internet casino relies on instant play, which benefits usability.
The choice of different service providers is also interesting. From a new online casino, it could well be expected that first rather cooperates with smaller developers. But: In the KW88 test, the makers rely on the very big names, such as NetEnt or Novomatic and Microgaming.
Given this selection, there are naturally certain expectations in terms of game quality. One thing we can reveal in any case: KW88 does not disappoint at this point, but also meets high standards – not only in the slots, but also in the area of table games as well as live play. By the way, the operation of the online casino is excellent, we found our way around very quickly in the test.
Usability and a few top hits, however, are not enough to decisively set the online casino apart from the competition. KW88 has to do a lot more here. The range of games includes slots, table games and its own live casino. However, the provider takes a somewhat unique approach in terms of presentation.
Instead of grouping table games together, they are made available in three main categories via the quick selection menu. What is missing – in direct comparison with the best online casinos in Malaysia – are jackpot games. There is a gap here, which must ultimately affect the KW88 rating. Despite this point of criticism, the offer remains level overall and can entertain very well.
The quality of the games is – according to our experience from the KW88 test – on a high level. This is due to the various software providers that the internet casino works with. We have already mentioned Novomatic and NetEnt. In the test, however, we also noticed games from iSoftBet or Red Tiger. The casino can also be proud of Evolution Gaming as a partner for live play.
Table games
Online slots are clearly a magnet at KW88. However, the provider is not alone in this. In our tests, it is always noticeable that many Internet casinos have an eye on slot machines in particular. In order to provide a top-quality gaming offer, the makers have to stretch themselves a good bit – and also score points in other areas. In the test, we take a closer look at how the Internet casino performs in the alternatives to slot machines.
KW88 deviates from the classic separation between slots and table games. Instead, it focuses on a more diversified games portfolio. In the quick selection menu, the makers divide the game offer into blackjack, roulette and baccarat. This means that when it comes to alternatives to slot games, the Ewallet Casino Malaysia essentially relies on the classic representatives of the big game. Roulette is represented with five RNG tables. With blackjack, there are seven gaming tables where casino fans can let off steam. Isn’t the whole thing a bit lacking in variety?
Casino fans who don’t just want to play a few rounds at the slots have to take a close look at what’s on offer at the live casino. There is a lot more choice and variety here than in the area of games based on random generators. Especially when it comes to roulette, there is – thanks to the cooperation with Evolution Gaming – the possibility to take a seat at multilingual tables. The limits at the gaming tables appeal to both high rollers and low stakes.
In addition, the internet casino also offers access to a whole range of innovative game ideas via its Live Play. In addition to Lightning Roulette, various spin-offs of well-known game shows have also found their way into the casino in recent years. A well-known representative is Deal or No Deal. By the way: Baccarat – a casino game that is always played in land-based casinos – is only offered at KW88 in the Live Casino. We did not encounter any other games, such as keno or scratch cards, in our casino test.
Mobile Casino
Modern Internet casinos must also think about the issue of mobile play. On the one hand, the game offer should be easily accessible, on the other hand, offer an extensive mobile game offer. KW88 relies on instant play – and thus kills two birds with one stone. So, as with many of the best mobile casinos, there is no need to maintain a native app for download. On the other hand, the range of casino games is very similar to what we can play on the desktop.
Live Casino
The operators of KW88 have first-hand experience with live play. For the technical implementation, the Internet casino has been able to get Evolution Gaming, an experienced software provider, on board. On the one hand, the game selection relies on many well-known classics of the big game, such as French and American Roulette. On the other hand, many new ideas, such as Lightnig Roulette or Super Sic Bo, are mixed into the range of games in the Live Dealer Casino. In total, the offer includes several dozen tables where low stakes and high rollers can play.
KW88: Experiences with the slots
Slots are an important part of the gaming offer of KW88. The provider relies on a varied mix of different themes. Classic fruit slots caught our eye in the test as well as adventure slots. Examples are Gonzo’s Quest or Book of Ra. But also fans of Mystic Reels and Wild West Games get their money’s worth. The quality of the slots at KW88 is right and on a high level – which is also due to the cooperation with top-class providers.
In this context, the internet casino relies on – according to our KW88 test experience – six software providers, which in itself is a rather manageable number. But: these are developers who have released top hits in the past, such as: Greentube, Microgaming, NetEnt or Red Tiger Gaming.
Customer service – Our KW88 rating
The last important criterion in our KW88 test is the view towards customer service. Here, fast accessibility and competence count. The internet casino relies on three support channels at this point – live chat, email and postal traffic. The latter is not necessarily an everyday experience. In the live chat, the customer service responded quickly to requests, we could not discover any weak point here. Contact via e-mail simply works via a form. If you want, you can also contact the support email address directly.
A difficult topic is the FAQ. KW88 has built a corresponding feature into its help center. However: the FAQ includes a total of six questions. Thus, the scope is more or less insufficient. Especially since some of the questions deal with aspects that will be of rather minor importance for many casino fans. Here, the Internet casino still has some catching up to do. Surely we will look in from time to time at KW88 to check this aspect.
Deposits and Withdrawals
Top modern online casinos have to score with a varied range of games – and must not afford any mistakes when it comes to usability. A point that in our eyes absolutely belongs on the agenda: the casino banking. KW88 accepts two major credit cards for deposits: VISA and MasterCard. In addition, deposits can be made via bank transfer, Paysafecard or PostFinance Card. What we miss at this point are e-wallets. Skrill or Neteller are now widely used at many online casinos – as are various mobile payment methods. Deposits are made between MYR 50 to MYR 5,000.
Due to the fact that KW88 is a domestic casino and is regulated by the Malaysia Federal Gaming Commission, banking at the internet casino is also subject to special restrictions. According to Art. 50 of the Ordinance on Money Games, payouts of gaming funds may only be made to payment accounts. For these, the player must be the owner. New customers at KW88 are recommended to quickly take care of the verification after registration. Thus, surprises can be avoided in the real money casinos at the first cash out to the bank account or the attempt to pay out to the credit card account.
Conclusion
KW88 is a very new online casino that takes advantage of Malaysia new regulations for online gambling.
In combination with the Malaysia license, a serious offer can be assumed. By the way, the SSL encryption verified by GoDaddy Inc. ensures security in data transmission. In terms of addiction prevention, the casino works with info campaigns and active measures to control behavior. These include – according to our KW88 experiences – among other things, loss and betting limits as well as the blocking of the user account.